Privacy Policy & SMS Terms
1. Privacy Policy Recommendation
| Policy Section | Required Content |
| How We Collect Your Personal Information | offline interactions |
| What Personal Information We Collect | List the types of data (names, phone numbers). |
| How We Use Your Personal Information | Detail the purpose (followup). |
| How and Why We Share Data | We do not do data-sharing with third parties or affiliates. |
| SMS Consent | Explicitly state: Your phone number and SMS consent will never be shared or sold to any third party or affiliates for marketing purposes. |
2. Dedicated SMS Terms & Conditions
- SMS Consent Policy: State clearly that phone numbers obtained for SMS will not be shared or sold to third parties for marketing purposes.
- Types of Communications: List specific examples of messages a customer may receive (follow-up).
- Message Frequency: Message frequency may vary. You may receive up to 1-2 SMS messages per week regarding your status.
- Potential Fees: Disclose that standard message and data rates may apply based on the user’s carrier plan.
- Opt-In Method: List the ways a customer can sign up (Verbally).
- Opt-Out Method: how to stop messages (e.g., “Reply STOP to any SMS message you receive. Alternatively, you can contact us directly to request removal.”).
- Help: State the options for assistance (e.g., “Reply with the keyword HELP“).
- Standard Disclosures: “Message and data rates may apply. You can opt out at any time by texting ‘STOP.’ For assistance, text ‘HELP’ .”
Please treat these updates with high priority. Implementing these clear policies is critical for compliance and maintaining your users’ trust.
Let me know if you have any questions about this information.
3. Mandatory SMS Compliance Implementation
Required SMS Opt-In Verbiage and Format
We kindly request the implementation of the following verbiage exactly as written below in your opt-in process.
I consent to receive SMS messages from (BSI/Bell Systems) related to (follow up) at the phone number provided above. The SMS frequency may vary. Data rates may apply. For assistance, reply HELP. Reply STOP to opt out of receiving text messages.